Assistance

OUR SERVICES

Technical Assistance

Expert ensures immediate assistance: from the first contact to the evaluation of the request, from online connection to specialized intervention.

Sensitivity in identifying solutions is fueled by experience in the field: our specialists will receive your calls to evaluate live the type of intervention to be performed.

Our most experienced technicians will be able to guide you toward:

On-Line Consulting

For quick resolution of doubts about machine operation and immediate understanding of the urgent situation.

Specialist Intervention

The team of printing, mechanical, and electronic technicians remains available for action to restore optimal printing conditions or for training renewal.

Expert’s philosophy is to always be by your side and enable you to make the most of the company’s products safely and efficiently.

always active

Without ever stopping

Our goal is to enable you to work without interruption: we are always present with our team of specialists in after-sales support to users.

Making themost of the productivity of our machines creates satisfaction and remuneration for those who have placed their trust in our capabilities .

Personalized counseling

Expert Ltd. offers in-depth advice to guide customers through all stages of project definition and selection of the most appropriate equipment to achieve the customer's chosen item.
The company's sales team works side by side with the technical team in understanding and formulating specific project requirements to offer tailored solutions.

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Quick and effective installation

Expert performs a comprehensive series of calibration and functional tests at the assembly site before FAT acceptance examination: our products are tested under all conditions of use before being entrusted to our customers.
The technical personnel who performed the FAT will complete the installation and commissioning quickly and efficiently at the user's site until full final acceptance.

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Ongoing staff training

"Training Never Ends": Upon request, Expert provides dedicated training sessions for personnel involved in using the products.
Continuing education of our customers aims to ensure that staff are fully competent in using the products and can take full advantage of their potential.

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Updates and optimizations

Our research and development team keeps the technical profile of our manufactured products high, and informs customers of the latest product-related news, offering information on upgrades and improvements to machines already installed.
Expert provides advice on how to optimize product use for optimal long-term performance.

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SOLUzioni flessografiche

Expert Srl nasce nel 2004 da un gruppo di esperti di flessografia e del converting ed è caratterizzata dalla passione per il miglioramento continuo. 

Lo scopo di Expert oggi è fornire prodotti ad alta tecnologia focalizzando la nostra attenzione sia all’ottimizzazione della resa industriale che all’impronta ecologica dei nostri prodotti, nel massimo rispetto dell’ambiente. 

La sicurezza degli operatori e delle macchine è un altro aspetto particolarmente curato in tutte le nostre macchine, che sono dotate di sistemi che vanno ben oltre i dettami delle norme sulla sicurezza in vigore.  

I brevetti recentemente depositati da Expert sono un’aperta testimonianza del grande impegno che Expert mette in campo con una Ricerca & Sviluppo incessantemente all’opera.  

Flexographic SOLUTIONS

Expert Srl was founded in 2004 by a group of flexography and converting experts and is characterized by a passion for continuous improvement.

Expert’s goal today is to provide high-tech products by focusing our attention on both optimizing industrial yield and the ecological footprint of our products, with the utmost respect for the environment. 

Operator and machine safety is another aspect that is particularly taken care of in all our machines, which are equipped with systems that go far beyond the dictates of current safety regulations.  

Expert’s recently filed patents are an open testament to the great effort Expert puts forth with relentless Research & Development.  

DEMO

Morning: 12.00

Afternoon: 15.00

ACTIVE-X

Show case of ZW Features for a total job change over without material waste.

A3P automatic systemf for printing pressure set up;

Printing register set up without using videocamera